CTI
noun[U]
ukusIT,COMMUNICATIONS
abbreviationforcomputer telephony integration: asystemthat usescomputerstocontrolphoneservicessuch as makingphonecalls,showingthephonenumberortimeof acall, orsavingorrecordingvoicemessages:
Installourintegrationsystemand you canenjoyall thebenefitsof CTI.