customer satisfaction
noun[U]
COMMERCE,MARKETINGukusameasureof howhappycustomersfeelwhen they dobusinesswith acompany:
We have agoaloftotalcustomersatisfaction.
GreenMobilerankedhighestinoursurveyforoverallcustomersatisfaction.
a customer satisfaction index/rating/scoreThecarmanufacturerreceivesconsistentlyhighcustomersatisfactionratings.
achieve/increase/maximizecustomersatisfaction
acustomersatisfactionsurvey