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单词 customer service
释义
customer service
noun[U]
uk
/ˌkʌs.tə.mə ˈsɜː.vɪs/us
/ˌkʌs.tə.mɚ ˈsɝː.vɪs/
(UKalsocustomer services)
thepartof anorganizationthatanswerscustomers'questions,exchangesgoodsthat are notsatisfactory, etc.
客服部
thefactoftreatingcustomersin apoliteandhelpfulway, which isconsideredanimportantpartofrunninga goodbusiness:
顾客服务
They're ahugecompany,knownfortheirterriblecustomerservice.他们是一家巨大的公司，众所周知他们的顾客服务一团糟。
SMART Vocabulary: related words and phrases
People who help or serve people professionally
  • aid worker
  • attendant
  • au pair
  • buddy
  • busboy
  • caregiver
  • concierge
  • demonstrator
  • equerry
  • FAE
  • family liaison officer
  • FLO
  • odd-job man
  • right-hand man
  • roadie
  • social worker
  • sommelier
  • steward
  • stylist
  • valet
See more results »

You can also find related words, phrases, and synonyms in the topics:

Selling
(Definition ofcustomer servicefrom theCambridge Advanced Learner's Dictionary & Thesaurus© Cambridge University Press)

customer service| Business English

customer service
noun
COMMERCE
uk
us
(alsocustomer care)
[U]
the way that anorganizationdealswithcustomersbefore, during, and after asale, and theactivitiesinvolvedindealingwithcustomers:
customerservicelevels/standards
acustomerserviceline
excellent/outstanding/poor, etc. customer serviceThemobileoperatorhas areputationforoutstandingcustomerservice.
deliver/improve/provide customer serviceYou can alwaysimproveyourcustomerservice.
a high level/standard of customer serviceWeaimtoprovideahigherlevelofcustomerservicethanourcompetitors.
online/telephone(-based)customerservice
Thebankhas a24-hourcustomerservicenumber.
tohandlecustomerservicecalls
[U](alsocustomer services)
thedepartmentof anorganizationthat giveshelptocustomersanddealswiththeirproblems:
a customer service adviser/assistant/team, etc.If there is aproblemwithyourorder,callone ofourcustomerserviceteam.
thecustomerservicecounter/desk
Customer Services is one of the mostimportantdepartmentsinourorganization.
Ourcustomerservicesdepartmentwill beabletohelpyou.
(Definition ofcustomer servicefrom theCambridge Business English Dictionary© Cambridge University Press)

Examplesofcustomer service

customer service
All now include the reagent strips, a method of quality control, batteries and have reliablecustomerservice.
From theCambridge English Corpus
During the 1990s the language of customers, customer care andcustomerservicealso pervaded a series of 'culture change' programmes across the public sector.
From theCambridge English Corpus
A server does not "know" the realization of acustomerservicetime before thecustomerservicestarts.
From theCambridge English Corpus
A rail travel information system has a very different content determination module from a system that helpscustomerservicerepresentatives write business letters.
From theCambridge English Corpus
And you're looking forcustomerservice?
From theCambridge English Corpus
Other associated welfare gains from privatisation include the apparent improvement incustomerservice, increased labour remuneration and better service conditions for workers of the newly privatised enterprises.
From theCambridge English Corpus
If those closures are compounded by the closure of rural post offices,customerservicewill be substantially cut.
From the
Hansard archive
Example from the Hansard archive. Contains Parliamentary information licensed under theOpen Parliament Licence v3.0
The bank says that the merger will enable it to provide bettercustomerservice.
From the
Hansard archive
Example from the Hansard archive. Contains Parliamentary information licensed under theOpen Parliament Licence v3.0
They deal with all aspects ofcustomerservicework, including installation, servicing and emergency work.
From the
Hansard archive
Example from the Hansard archive. Contains Parliamentary information licensed under theOpen Parliament Licence v3.0
The time taken to answer calls and thecustomerserviceelements of the calls were generally satisfactory or good.
From the
Hansard archive
Example from the Hansard archive. Contains Parliamentary information licensed under theOpen Parliament Licence v3.0
Those are the two most important aspects ofcustomerservice.
From the
Hansard archive
Example from the Hansard archive. Contains Parliamentary information licensed under theOpen Parliament Licence v3.0
The fact is that privatisation has provided customers with independentcustomerservicecommittees.
From the
Hansard archive
Example from the Hansard archive. Contains Parliamentary information licensed under theOpen Parliament Licence v3.0
I should have thought that that was a sensible way for government to proceed in the interests of both good administration andcustomerservice.
From the
Hansard archive
Example from the Hansard archive. Contains Parliamentary information licensed under theOpen Parliament Licence v3.0
Let us get some of them back to provide somecustomerservice.
From the
Hansard archive
Example from the Hansard archive. Contains Parliamentary information licensed under theOpen Parliament Licence v3.0
The two organisations will be able to combine their expertise and resources oncustomerserviceand compliance.
From the
Hansard archive
Example from the Hansard archive. Contains Parliamentary information licensed under theOpen Parliament Licence v3.0
These examples are from corpora and from sources on the web. Any opinions in the examples do not represent the opinion of the Cambridge Dictionary editors or of Cambridge University Press or its licensors.
#https://dictionary.cambridge.org//dictionary/english/customer-service##
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更新时间：2025/1/14 16:38:45