frontline
adjective[before noun]
HR,WORKPLACE(alsofront-line)uk/ˈfrʌntlaɪn/usused todescribeanemployeewhodealsdirectlywithcustomers, or who isdirectlyinvolvedin making aproduct:
Apositiveinteractionwith aclientcan give afrontlineworkergreatsatisfaction.
used todescribeamanagerwhosejobinvolvesdealingdirectlywith agroupofemployees:
Goodworkloadmanagementdependson theefficiencyof thefrontlinemanager.