customer relations
noun
COMMERCE,MARKETINGukus[plural,U]
the way that acompanyororganizationdealswithitscustomers, and therelationshipit has with them:
excellent/good/strong customer relationsThecompanyhas areputationforexcellentcustomerrelations.
build/improve customer relationsOursalesteamkeepsinregularcontactwithclientsinordertobuildgoodcustomerrelations.
Customerrelationsis acontinuousprocesswhoseprincipaltooliscommunication.
[U]
thedepartmentof anorganizationthat giveshelptocustomersanddealswiththeirproblems:
If you have anycomplaint,pleasecontactCustomer Relations.