claims adjuster
noun[C]
INSURANCEukus(alsoclaim adjuster);(alsoUKclaims assessor)apersonwhosejobis to getinformationfor aninsurancecompanyinordertodecidehow muchmoneyit shouldpayfor aclaimofdamageorloss:
"Ourclaimsadjustersworkvery hard to makesurewesettleourcustomers'claimsfairlyandappropriately," she said.