| 单词 | contact centre |
| 释义 | contact centre noun[C] UKukus(UScontact center)COMMUNICATIONS anofficewherepeoplecommunicatewith thecustomersof acompanybyphone,email, etc., forexample,answeringquestionsanddealingwithcomplaints: Thecompanyhas a24-hourcontactcentrewithcontractorsonhandtodealimmediatelywith anyproblems. thecontactcentrebusiness/market/industry Compare call centre Examplesofcontact centrecontact centre There are a wide variety of companies that regularly utilise outsourcedcontactcentreservices. From Wikipedia  This example is from Wikipedia and may be reused under a CC BY-SA license.Invested in new telephony system,contactcentresoftware and dialer to help drive efficiencies and growth. From Wikipedia This example is from Wikipedia and may be reused under a CC BY-SA license.Contact centres, along with call centres and communication centres all fall under a larger umbrella labelled as thecontactcentremanagement industry. From Wikipedia This example is from Wikipedia and may be reused under a CC BY-SA license.Calls are graded by either the control room direct (in the case of emergency calls) or by some sort of firstcontactcentre(nonemergency calls). From Wikipedia This example is from Wikipedia and may be reused under a CC BY-SA license.The company is a provider of outsourcedcontactcentreservices and software solutions. From Wikipedia This example is from Wikipedia and may be reused under a CC BY-SA license.In addition to a call centre, collective handling of letter, fax, live support software, social media and e-mail at one location is known as acontactcentre. From Wikipedia This example is from Wikipedia and may be reused under a CC BY-SA license.I was greatly encouraged recently to learn of a newcontactcentrewhich had been formed. From the Hansard archive Example from the Hansard archive. Contains Parliamentary information licensed under theOpen Parliament Licence v3.0 Nocontactcentrein the country could have handled it—indeed, all the centres put together would have struggled. From the Hansard archive Example from the Hansard archive. Contains Parliamentary information licensed under theOpen Parliament Licence v3.0 There is now a dedicated national insurance contributioncontactcentrein addition to the employers helpline. From the Hansard archive Example from the Hansard archive. Contains Parliamentary information licensed under theOpen Parliament Licence v3.0 Child contact centres are run by the voluntary sector. From the Hansard archive Example from the Hansard archive. Contains Parliamentary information licensed under theOpen Parliament Licence v3.0 These examples are from corpora and from sources on the web. Any opinions in the examples do not represent the opinion of the Cambridge Dictionary editors or of Cambridge University Press or its licensors. |
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